The infrastructures integrated in the iCity platform by the City of Zaragoza are mainly related with citizens’ complaints and incidences.
Complaints & Suggestions
Complaints and suggestions, which according to different administrative categories, citizens send to the Zaragoza City Council authorizing their publication.
Policies and rules
Service limitation: None.
Cost: Free (analysis of the possibility to become for a fee in the future).
The following functionalities are supported by this infrastructure:
- Listing of complaints and suggestions
- Listing of services
- Sending complaints & suggestions
More information about Complaints and Suggestions can be found in: http://www.zaragoza.es/ciudad/risp/open311.htm